This site uses cookies to enhance your experience. Please change browser settings to disable cookies if you do not wish to receive them. Privacy Statement on Analytic Cookies.

Library services return after coronavirus lockdown

The Library and Learning Centre are now open again, 1.30pm to 5.00pm Monday to Saturday.
Face coverings are mandatory in public libraries – please wear one unless you are under 5 or exempt.
Use the sanitiser stations at the door and round the library.
We must collect brief customer details for the Test and Protect scheme
Please keep 2m distance and employ good hand/cough hygiene.
There is a second customer service desk you can use, to reduce queuing at the main desk.
All computers are now in the Learning Centre – see below for information on using computers.

Please continue to take advantage of all the non-contact services listed below, and we will update you as plans progress. We hope to increase opening hours soon.

Connect and Collect:
Phone or email us to request a selection of items be made ready for you to pick up from Lerwick Library. Let us know your preferences e.g. format, genre, and age if for children. We may not be able to get particular titles for you at this time but can make you up a good selection of up to 20 books.
Staff will let you know when your order is ready to be picked up.
You can return items in the 24-hour returns point by the door.

Home deliveries:

We can now deliver bags of books to so customers on a monthly rota covering the Mainland, Unst, Yell, Whalsay and Bressay. We particularly want to make sure we are getting books to customers who have no Internet, are visually impaired or shielding. We have contacted existing housebound or mobile customers individually and are now happy to hear from more people who would like this service. Please note we are still working in a very restricted way so we can't always fulfil requests for individual items, but we can make you up a selection

 

Talking Newspaper:

This is for the visually impaired and is still being posted out and also online. More details here.

 

Using computers:

From Tuesday 21 July, the Library Learning Centre is open from 1.30pm - 5.00pm, Monday to Saturday. Bookings are required, and access is limited to one hour per day.

You can Book a Computer online, book at the desk or phone us.

Public computers shut down automatically 15 minutes before closing time.

We can lend tablet computers.

We can also do printing for collection if you email us.

If you have your own device you can use our free wifi in the Lerwick library grounds, but please always follow distancing rules.

If you are making a benefit claim, rules about logging on have been relaxed - please check the DWP website /www.gov.uk/government/news/coronavirus-support-for-employees-benefit-claimants-and-businesses

 

Returning books:

You can return books at the 24 hour returns point outside the Lerwick Library. All current loans have been renewed till 31 August, so just keep them safely at home if you can't bring them yet.

 

Reservations:

Reservations can now be placed as normal on our online system and you can have up to 20 items requested at any one time. There might be some delays in getting items from other branches. If you want to request or suggest items not in stock, please just ask at the desk, email or phone. Please note there may be delays getting new stock due to supplier issues.

 

eBooks:

We have FREE eBooks, eComics, eMagazines, eAudiobooks and eNewspapers, you can borrow from home via the RB Digital app, and even more on our new BorrowBox app. We also have online reference sites to browse - just click on the 24 Hour Library page on our website.

 

Joining the Library:

If you live in Shetland and want to join the library so you can use our eBooks, please email us the details below. Our staff can email you out your borrower number and PIN so you can start using eBooks. Eventually they will post you out your membership card too!

Name:

Date of birth:

Address:

Postcode:

Phone number:

Email address:

 

School libraries:

Our school library staff can be contacted on GLOW, email or in some cases phone while the schools are shut. Please check the school libraries page for contact details. Some staff have also created new school library websites - check your school's own webpage.

 

Mobile libraries:

Suspended for the forseeable future. We are doing non-contact deliveries to those customers..

 

Social media:

We are putting a lot of news and new video content on Facebook, Twitter and YouTube. Please follow us to keep up with what's happening - there is an awful lot going on although our doors are still shut - storytimes, book groups, Bookbug and more.

 

The future:

We hope to keep increasing non-contact services wherever we can. School libraries will open in August with safety procedures in place. Public libraries can open to the public in Phase 3 of the Scottish Government's Route Map out of Lockdown. Safety procedures may mean public access is limited at first.

 

We will post more updates here as soon as we can.

 

Last Updated on 28 July 2020

Back to Top